WHO WE ARE

We are committed to delivering exceptional service while staying ahead of future possibilities, working closely with you to build a strong business relationship.

We understand the products you use and the daily requirements of your practice, including accreditation needs and the impact of even minor outages. Whenever possible, we provide remote support to ensure prompt service and minimize disruption. However, we are ready to be onsite whenever necessary.

Our services include thorough documentation for your practice’s I.T. environment, meeting all RACGP standards for accreditation. Our staff are fully trained and qualified, ensuring expert support.

We offer personalised, competitive solutions to fit your requirements, needs, and budget. Our full range of services includes onsite and cloud solutions, comprehensive NBN solutions with mobile backup options, and full VoIP 3CX solutions for medical and dental practices, including complete offsite calling capabilities.

Our expertise and approachability will put you at ease, ensuring that your I.T. needs are met with professionalism and care.

SUPPORT

Our remote and onsite support allows us to respond swiftly and effectively to your evolving service needs, providing advanced technology solutions without the burden of expanding your IT team.

With our onsite engineers handling the complexities of IT, practice managers can stay focused on their core responsibilities. We offer a comprehensive range of services, including complete device management, hardware procurement, installation, staging, configuration, and seamless integration, all designed to be cost-effective and efficient.

Areas we specialise in:

  • Local & Cloud Hosted Server Management
  • Desktop Management
  • Network Management I.T. Security Management
  • I.T. Backup Management Phone Support
  • Cost Analysis savings Privacy and Security Analysis
  • RACGP Accreditation eHealth Compliance
  • I.T. Documents to meet accreditation

ONLY THE BEST SOLUTIONS

Focus I.T. Healthcare Solutions safeguards your entire network, preventing downtime and securing corporate data with scheduled maintenance, upgrades, and proactive server analysis to avoid costly interruptions to your operations.

Our engineers monitor critical alerts 24/7, responding swiftly to minimise any impact on productivity. We handle direct system patching and updates for PCs, ensuring they perform optimally at all times.

Clients benefit from enhanced efficiency through our comprehensive asset management program, which includes inventory management, system visibility, responsive staff support, malware protection to reduce downtime risks, detailed antivirus reporting, and around-the-clock technical support for employees.

At Focus I.T. Healthcare Solutions, we prioritise prompt and effective responses to any technical issues, ensuring your business runs smoothly.